Van Haren (2 knihy )
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Anton Zandhuis, Paul Snijders, Thomas Wuttke A Pocket Companion to PMIs PMBOK Guide ENThis pocket book is available in several languages: English, German, French, Spanish, Dutch. This pocket guide is based on the PMBOK(r) Guide Fifth Edition. It contains a summary of the PMBOK(r) Guide, to provide a quick introduction as well as a structured overview of this framework for project management. This pocket guide deals with the key issues and themes within project management and the PMBOK(r) Guide as…
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Jan van Bon, Arjen de Jong, Axel Kolthof, Mike Pieper, Ruby Tjassing, Annelies Van Der Veen, Tieneke Verheijen IT Service Management Based on ITIL: Volume 3Van Haren Publishing: Previously known as: It Service Management based on Itil V3 - A Pocket Guide. This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the Itil V3 upgrade. Covering not only the Itil V3 Service Lifecycle approach, to provide even greater value, this handy new guide also describes the Itil V3 functions and processes in a separate…