Popis knihy

Marketing introduces leading marketing thinking on how customer value is the driving force behind every marketing strategy.Contents PART I: Defining Marketing and the Marketing Process Chapter 1. Marketing: Managing Profitable Customer Relationships Chapter 2. Company and Marketing Strategy: Partnering to Build Customer Relationships PART II: Understanding the Marketplace of Consumers Chapter 3. The Marketing Environment Chapter 4. Managing Marketing Information Chapter 5. Consumer and Business Buyer Behavior PART III: Designing a Customer-Driven Marketing Strategy and Marketing Mix Chapter 6. Segmentation, Targeting, and Positioning: Building the Right Relationships with the Right Customers Chapter 7. Product, Services, and Branding Strategy Chapter 8. New-Product Development and Product Life-Cycle Strategies Chapter 9. Pricing: Understanding and Capturing Customer Value Chapter 10. Marketing Channels and Supply Chain Management Chapter 11. Retailing and Wholesaling Chapter 12. Communicating Customer Value: Advertising, Sales Promotion, and Public Relations Chapter 13. Communicating Customer Value: Personal Selling and Direct Marketing PART IV: Extending Marketing Chapter 14. Marketing in the Digital Age Chapter 15. The Global Marketplace Chapter 16. Marketing Ethics and Social Responsibility For the Principles of Marketing course. Marketing introduces leading marketing thinking on how customer value is the driving force behind every marketing strategy.