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Just as Goleman's first book redefined intelligence, his new treatise...reassesses what makes a great leader. -Time magazine. Daniel Goleman has done it again! ...a fascinating account of how emotions are at the heart of effective leadership. This book is a gem. - David Gergen, Director, Center for Public Leadership, John F. Kennedy School, Harvard University. Drawing from decades of research within world-class organizations, the authors show that great leaders - whether CEOs or managers, coaches or politicians - excel not just through skill and smarts, but by connecting with others using Emotional Intelligence competencies like empathy and self-awareness. The best leaders, they show, have resonance-a powerful ability to drive emotions in a positive direction to get results-and can fluidly interchange among a variety of leadership styles as the situation demands. Groundbreaking and timely, this book reveals the new requirements of successful leadership.