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Majid Iqbal (2 knihy)

Mriežka Zoznam
Knihy od autora ihneď na predaj
  • Thinking in Services EN
    Majid Iqbal Thinking in Services EN

    Implementing bold policies or strategies can place enormous stress and strain on human capital and financial assets. Under pressure, when service enterprises fail to find the necessary breakthroughs, they often react by scaling down their ideas and ambitions. Risk-aversion sets in and sets up dissatisfaction, disillusionment, and disruption. There is a way to break free from that vicious cycle: Encoding policy and…

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  • Thinking in services
    Majid Iqbal Thinking in services

    Perhaps, as customers, or as service providers, we don’t understand services as much as we think we do. Services are such integral parts of the daily of individuals and organizations that a day without paying for or providing them is inconceivable. They

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