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Jacob Schneider (1 kniha)

  • Mark Stickdorn, Jacob Schneider This is Service Design Thinking EN

    This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from…

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