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Beate van Dongen Crombags (1 kniha)

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  • CEX Sells
    Beate van Dongen Crombags CEX Sells

    Customer EXperience (CEX) is hot! Nowadays it gets harder and harder for companies to be distinctive by the products they offer. As it is key to stand out in the services offered in addition to these products. A focus on the customer experience is needed. A lot of companies realize this, but only few manage to be successful. They understand the theory and the process to get there, but what they lack are concrete…

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